At Zoëtry Agua Punta Cana, we pride ourselves on providing Endless Privileges®, luxurious accommodations and superior customer service to all of our guests. One of the benefits of staying at a boutique resort like Zoëtry Agua is the personalized attention you will receive from our management team and staff members. From the time you book your vacation until your return home, we are here to assist in any way we can.
We thought this recent review on Trip Advisor summed up the type of customer service you can expect at our resort. Take a look at what this recent guest had to say (and yes, we are on a first name basis with our guests!)
Spent a week in late October through early at the beautiful Zoetry Punta Cana. On landing we were welcomed home by Natalia and her team, given a brief tour of the resort and taken to our room, and what a room it was.
We visited when the pool was out of order. We had booked a swim out room and were advised by Natalia of the problem in advance. She offered to move us into a plunge pool suite so as to not be inconvenienced and the room was stunning, with a full living and dining room, two chaise lounges out back by the pool and all the amenities you’ve read about elsewhere. Before we knew it, champagne, ceviche and nachos were set out on our dining table. Yes, we were very happy.
Despite lots of activity while we were there–corporate types being on the property, pool problems, fully booked house, Natalia was everywhere greeting people, checking in, making sure things were in order and arranging accommodations when problems arose and always with a smile on her face and a a bright attitude. Kudos to Natalia who makes this a premier resort.
Read the full review here.
Zoëtry Casa del Mar Los Cabos is proud to offer an exclusive and revolutionary approach to achieving optimal health through a combination of innovative techniques and practices based on the proven scientific connections between the mind and body. Guests of Zoëtry Casa del Mar have the opportunity to be taken into a new world of wellness, led by Charles Wills, the founder of “The Wills Wellness System,” as he optimizes their health and enables them to lead more vibrant lives.
Check out the excerpt from a recent Trip Advisor review below for real feedback from a satisfied guest.
“Working with Charles definitely improved my life!”
Within our first meeting at the Zoëtry Casa del Mar resort, Charles started to inform me about his wellness approach and the influence on stress and the way my body reacts on it – e.g. not being able to get a good sleep. Within the three sessions we had during my stay at the Zoetry resort, Charles educated me in an enhanced breathing technique and made me familiar with other techniques in order to improve not only my sleep quality but also to gain back my energy and overall a better state of health.
If you’d like to read the full review, click here.
We love receiving feedback from all of our guests at Zoëtry Agua Punta Cana, especially when it’s coming from someone who truly enjoyed their stay with us. Take a look at what this guest had to say about his recent vacation at our resort. We thought this Trip Advisor review was short, sweet and to the point. In fact, we couldn’t have said it better ourselves!
What a completely delightful place. Words can barely describe how wonderful Zoëtry Agua Punta Cana is. The beach, the room, the pools, the food, the beverage, the activities were all superb. The best, however, are the people who are always there to accommodate your every need. I cannot wait to return. Mi novia and I are going back in December and only hope it all wasn’t just a wonderful dream. When you go, be sure to wake up at least one morning to enjoy the sunrise, you will never forget it. Tomas