In case you didn’t already know, our goal at Zoëtry Casa del Mar is to provide the absolute best service and create a remarkable experience for guests staying at our resort.
If you are considering a trip to Zoëtry Casa del Mar, this Q & A with our Director or Sales, Claudia Morales, might be just what you need to help solidify your decision. Claudia talks about what makes the resort so unique, the little extras guests can expect and how staff members go out of their way to please our guests.
How long have you worked at Zoëtry Casa del Mar?
I’ve worked at the resort since June 2009, six months prior to the opening of the resort.
Why do you think your resort stands out from other resorts in the area?
The resort stands out because of its focus on wellness, relaxation and romance. It is a place where guests can find the natural beauty of Cabo, while being pampered with Endless Privileges® and impeccable service. Guests at Zoëtry Casa del enjoy our delicious gourmet a la cart menus with heart-healthy and organic ingredients, premium brand cocktails and specialty wines, relaxing treatments at the Sueños Del Mar Spa or attending one of our cultural activities and many more complimentary privileges that are automatically received. Zoëtry Wellness & Spa Resorts stand out because it offers a luxurious indulge without the guilt.
What are some of the little extras that your resort offers to guests?
Besides the amenities mentioned above, the resort also offers complimentary international phone calls, complimentary laundry service, 24 hour in-room dinning, a complimentary consultation with a Wills System specialist and more.
Can you give any examples of a time when your hotel went out the way to please a guest?
Our staff goes out their way to service our guests and accommodate special requests. One time in particular, there was a gentleman who was ready to propose to his now wife. We helped him organize all the details of the beautiful proposal. We arranged for a photographer to take candid photos from a distance while the couple walked along the beach. He proposed to her on our secluded and romantic beach, while a photographer took pictures completely unnoticed by the bride-to-be. After she said “Yes” they continued walking along the beach to find a special table set-up with candles and tiki torches in the middle of nowhere for a very romantic dining experience under the stars. The dinner also featured a champagne toast, live music and rose petals to make this romantic occasion even more perfect for the happy couple!
Why would you recommend Zoëtry Casa del Mar as a vacation destination for travelers?
I would recommend this beautiful resort because it is a place to leave everything behind and enjoy all of the natural beauty, authentic architecture, cultural diversity, tranquility and romance that Mexico has to offer.